Quality Inn (couple trip)

Awful experience and would NEVER recommended. We had a family emergency and needed to stay in Ottawa for two nights. After a 9 hours drive and prepaying for two nights at this location, we arrived at the hotel for 12:30am. Not worried about the time of arrival due to the hotel advertising they offer a 24 hour check in. When we got there, there was a note in the desk that said “be back in ten mi...

This is a terrible hotel, even for the chain standard. This was my second and final stay here. There are very few parking spots for Choice members. The staff is either great like my check-in clerk, or terrible like everyone else. The hot water comes and goes - and not at prime time, I mean in the early afternoon. When I complained, the terrible front desk clerk sent the housekeeper to "check ...

Title: Very disappointing stay despite convenient location I chose this hotel because it was the closest to the competition venue, even though the reviews weren’t great. I paid $530 for two nights, but the stay was truly disappointing. The furniture was old and worn out, and the entire hotel looked outdated. The carpet seemed very old as well. The worst part was the bathroom. There was mold arou...

Sure! Here's a polished review you can post on Google, Booking.com, or wherever you’re leaving the feedback: an amazing experience at Quality Inn here in Orleans! The rooms were exceptionally clean and comfortable, and the staff were incredibly welcoming and professional. One of the highlights was the Halal breakfast — it was delicious and so appreciated! Everything from cleanliness to service wa...

DIRTY....third world dirty. If I could give no star, I would. We checked in, and already had red flags. I saw a sign on the desk that said the pool was closed, the one thing the kids were looking forward to. When I suggested to my husband that I was disappointed, concierge swiftly turned the sign around to show the pool hours, seemingly annoyed. When I questioned why a $200 hold would be on my car...