Le Germain Hotel Ottawa (couple trip)

I had an unfortunate experience at this hotel staying with family in February, in what I believe to be theft by a housekeeper. My sister and I were put into a room that had no where to hang anything. It appeared to be an accessibility room. We asked to be put into a room that had a proper closet. We were upgraded to a much nicer room without us requesting this. This room had turndown service, whic...

This hotel has amazing attention to detail, right from the reception staff, down to the quality toilet roll in the bathrooms. Amenities were first class and great quality. We were there for only 2 nights but would have stayed longer. Location was also fab, within easy walking to ByWard market. Well trained, pleasant staff being top of the game. Well done. I would highly recommend.

Le Germain is a beautiful hotel with excellent service from the moment you arrive. The front desk staff are very kind and polite, always ready to help with a smile. The doorman and valet are especially welcoming and go out of their way to make you feel taken care of, which adds a nice personal touch to the stay. The rooms are spotless, modern, and very comfortable, which makes relaxing after a lo...

Very clean and nice rooms. All the bad reviews from 2-6 years ago are totally wrong. From the bad reviews everything changed, nothing was like it has been written by previous guests. We really enjoyed our stay, the valet service was really good and it was no problem getting stuff out of our vehicles anytime we wanted. The beds are really comfortable and big enough for two people. The mini-bar and ...

We had a wonderful stay at Le Germain Hotel Ottawa. The staff was attentive and respectful throughout our visit. The room was beautifully designed, spacious, and offered a breathtaking view. The little touches in the room truly made all the difference. The hotel is perfectly located, close to everything we wanted to see and do, which made exploring the city incredibly easy. I highly recommend t...