Warwick Le Crystal Montreal (solo trip)

Great comfy beds but not enough amenities for a 5 star. The rooftop hot tub was not accessible. Everything snacks and food or drinks in the room were extras. Nothing was free. Was expecting a bit more for a special night. Pool was very nice

We had an outstanding stay. Our suite was large and very comfortable. The fittings and furniture were good quality and well thought through for convenience. The location is perfect, right in the centre of things and with great transport options. Pool was large and clean. Gym was spotless. All the staff we met were charming and helpful. Overall, one of the best central city hotels I have ever st...

The hotel called and asked the occasion, I told the hotel in advance that we were celebrating my boyfriend’s birthday. They suggested having a cake in the room and even asked his name and age—but nothing was acknowledged. When I requested an upgrade, the concierge didn’t seem to understand. I also asked where I could exchange USD to Canadian dollars, and the concierge had no idea. She had to ask t...

From the moment we pulled into the valet to the second we stepped in our room the service was impeccable it exceeded our expectations. Unfortunately we were sick but we still got to enjoy many of the amenities the hotel offered. We had a junior suite without a balcony and it was updated to a balcony for free. The room itself is spacious enough for us to chill out and relax on the couch and watch t...

Very good room. And that's about it! Very dirty gym equipment, and random weights, and not enough at all. I needed to go to a different gym to do a simple weight lifting session. Unacceptable for a 5-star hotel. A simple order for coffee pods took them 2 hours. And we had to follow up several times, each time hearing they're on their way! The main reason I chose this hotel was to use the patio ...