Hotel Indigo Antwerp - City Centre (with kids)

Extremely awful bed and unhelpful staff. The double bed is two mattresses put together with a very thin mattress topper, so the middle of the bed is unusable unless you like a hard cliff and a drop from one side of your body to another. To add to the insult, the hotel staff repeatedly refused to provide a second duvet for the room, when every other hotel in multiple countries have happily done so....

The location is great! The Filipino staff are awesome kind and polite! Especially the Filipino staff in the restaurant treated us very well! Only thing is that the pillows aren’t very comfy! Other than that owe had a good stay and we recommend it

Rating: 7.7/10 Summary: I would come back again for sure. Parking isn't available here in the traditional sense so I would reserve private parking somewhere for a better rate. The good: 👍 The front desk staff were so amazing. Especially night crew. Empathetic and understanding. 👍 Can connect your phone to the tv to stream. 👍 Walking distance to lots of things. 👍 Breakfast was pretty good!...

Stayed here for a few days and the hotel is in a perfect location, safe, 3mins walk to Antwerp centraal and breakfast is decent. Didn’t like the room cleanliness which was nonexistent….seems cleaners don’t do anything than change towels and wash bathroom. We requested cleaning one day and they didn’t do it at all. They also say they will give you a €5 voucher for each day not cleaned but they don’...

Everything was perfect. The bed was very comfortable. Breakfast was good. The room was nice and clean. The location was perfect, super close to the train station and the Queen Elisabeth Hall. We had to change hotels at the last minute and the staff here was exceptionally accommodating and understanding of our situation. They were so kind and helpful. I highly recommend this hotel!