Vienna Marriott Hotel (couple trip)

My overall stay at this Marriott had positives and negatives. On the positive side, Martin, the Guest Relations Manager, was exceptional — professional, welcoming, and truly the best person I met during my stay. Many of the other staff members were also kind, attentive, and delivered the level of hospitality I usually expect from Marriott. Unfortunately, my experience with Maryam, also a Guest Re...

Great hotel that meets all the Marriott standards and is extremely well located, just two blocks from the train station that goes to/from the airport and within walking distance of all the major sights. The hotel received a one-star off rating due to the front desk staff's inability to rectify a restaurant bill that did not include a hotel voucher. Furthermore, my room rate for the same type of r...

We stayed 5 days at this Marriott. This was the second time we stay at this hotel, and we love it. The staff are very competent, friendly and helpful. The breakfast buffet is good, and the restaurant’s staff are great. The location is unbeatable. It’s walking distance to the main attractions, train and metro stations, restaurants and shopping.

During check-in, we noticed an issue with our reservation due to a mistake made by the staff member who booked our room over the phone. This led to a difference between our expectations and the actual room we received. Thankfully, the Hotel Manager personally handled the situation with professionalism and helped us reach a fair solution that satisfied both sides. He also kindly offered compliment...

We spent a week at the Marriott and it proved to be an exceptional stay. From the first moment we stepped through the door, up to our early morning day of departure, every interaction with the team was welcoming and hospitable. The suite was well-appointed, the lounge offers spectacular views as well as an outdoor seating area, and the spa has something for everyone. There are several in-house res...