Steigenberger Hotel Herrenhof (couple trip)

Beautiful hotel in a fantastic location, the staff were very welcoming, helpful and friendly. Our room was gorgeous, we paid a little extra for a balcony which was totally worth it. We will definitely be back!

We stayed here two nights. Our room was lovely (would have liked to have a heated towel rack though - as we had to dry a couple things!). We appreciated the location and the staff at the front desk and bar were top notch. Free minibar was a nice perk. We really enjoyed the ambiance in the lobby bar area the most out of all aspects of the hotel. Taking off a star though because breakfast service n...

Disappointing Stay at Steigenberger Vienna We had high expectations for Steigenberger Vienna, but unfortunately our experience fell well short. Negatives: 1. The corridor on our floor had a very unpleasant smell, and it seeped into our deluxe room — not something you expect from a hotel in this category. 2. The HVAC system was extremely loud, making it hard to relax or sleep comfortably. 3. Ther...

This hotel has a real focus on service and making sure their guests are happy! We had an issue with the heating in our room, and a young lady by the name of Charanjit came out of the back office to help us when a manager was not around. She handled it with so much care and heart! She didn’t just send a technician, because when it wasn’t fully resolved, she personally offered us better room optio...

We have recently returned from our short holiday to Vienna. My husband and I decided that the Steinberger Hotel was one of the best hotels we have ever stayed in. The location is perfect as it is only a fifteen minute walk to anywhere including the Opera House from where you can catch a hop on hop off bus (reception are very happy to help you organise your tickets if you are not too tech savvy) wh...