Hotel Goldene Krone Innsbruck (couple trip)

The Golden Krone Hotel benefits from a good location, but the management’s approach to check-in is very disappointing. We were left standing in front of the hotel in the rain with no way to enter, and my email was only answered an hour later – at the official check-in time. This gave the impression that guest comfort is not a priority. The room itself was as expected – a bit old but clean. Unfort...

We spent one night here with the family. The hotel is old, the furniture, the interior, everything. It is noisy at night due to its unfavorable location, and you can only get some sleep with the windows closed. But since there is no air conditioning or a room fan, it is impossible to relax due to the heat. The bathroom is like the plastic cabin of an old camper, unpretentious. The breakfast select...

This hotel is extremely poor in service and reliability. I arrived at the property around midnight, but the hotel failed to provide the door code in time. I waited outside for hours in the middle of the night, unable to reach the host or access the room. The code was only sent at 4 AM, by which time I had already booked another hotel. This was an extremely stressful and disappointing experience. I...

The hotel has an excellent location, 5min walk from the train station, 2min walk from the heart of Innsbruck. My room had a view to the mountain, so I was lucky with a quiet room. The bathroom was weird, covered in some kind of fiber like a caravan, but ok. Found some hair on the floor and sheets but nothing major. Breakfast is simple, but with major things and is more than enough, with fresh brea...

I have mixed feelings about my stay in this hotel last summer. I must start by saying the staff was very kind and welcoming. I notified them that I was arriving late and they left my room key in a secured box outside the main door. They do have limited reception hours so there won't always be someone around to answer questions/concerns. The main doors will be locked after a specific time so having...