Casino Innsbruck (couple trip)

Casino Innsbruck is a nice place and the atmosphere of this place was so good and what I enjoyed most is the hospitality of the workers and the guests were also behaving well actually you can’t compare here with no other.

Not good area. Only one roulette table running. Same with black jack only one table running. Not good vibes thus dealer are not interesting looking and giving attitude. Though I won but not good to go.

I was looking forward to visiting Casino Innsbruck during my trip, but unfortunately had a disappointing experience with two staff members—one (heavier set fella) working at the upstairs registration desk and one security guard downstairs. Upon arrival, I was asked if I had been to an Austrian casino before. I replied honestly and asked if there was a difference from casinos in other countries. I...

We were impressed by the staff, they were professional and very talkative. Not many people there. Although we won 500€, once dealer gave us a 800€ win inproperly (we did not realized it either at that moment) but he realized his mistake after 2 hands, so they took our money back after checking on cameras. Ive already given him for this win 15€ tip hehe which he didnt give back as well….

The staff and dealers are reluctant to speak in english... they react very badly if you speak with them in english.. it's give bad feeling for a tourist who doesn't know german.. as if you are not wanted to be at the casino..