Stamford Plaza Sydney Airport Hotel & Conference Centre (couple trip)

The Stamford Plaza Sydney Airport consistently markets itself as a five-star establishment, a claim that, after a recent stay, I find exceptionally difficult to reconcile with the actual experience. In truth, it barely scrapes by as a low four-star hotel, and even that feels generous given the myriad of shortcomings. The most glaring issue is the condition of the rooms. "Outdated" is an understat...

Had to stay near the airport for an early morning flight, we checked in quite late, close to midnight. Concierge was available 24/7, smooth check in and parking available at the hotel basement. 35 dollar parking fee per night was reasonable. Spacious room and clean. 12 min walk to the airport or 5 min uber. There is a 12 dollar airport shuttle. Overall good experience

All staff who worked at the restaurant were very friendly and helpful, specially duty manager Raju. The food was delicious. The room was quite big, equipped well with a comfortable bed. Everything was very clean. We had a wonderful experience there.

Misleading advertising. They advertise packages on booking.com with 7 day airport parking included. Some packages just say "+ parking". The package I selected apparently only included 1 night of parking, not 7, however, nowhere did it say this. My partner then drove to the shops the next morning without getting the ticket validated and they refused to refund the $35.50 parking charge, so we didn't...

I had an extremely disappointing experience at Stamford Plaza Sydney Airport, and unfortunately, it did not meet even basic expectations—let alone those of a 5-star hotel. To start with, parking was clearly included in my booking. When I arrived, I confirmed this with the front desk staff, and they assured me that parking was covered. They provided me with a validated ticket to enter and exit the...