What makes it 85% Kids-Friendly: Children welcomed: sandy-bottom lagoons, dedicated kids’ pool, pizza-making sessions and SPG Kids Pass mean all-day fun. Two-double rooms and suites give ample beds for a family of four.
Four Mile Beach: On-site
Walk directly from the resort onto the sandy shoreline for sunrise strolls.
Tip: Head out at dawn to enjoy the beach before day-trippers arrive.
Mirage Country Club: 660m (8 min walk)
Explore two hectares of tropical gardens and fairways.
Tip: Bring your camera to capture the landscaped palms and lagoon views.
Sailaway Reef & Island Tours: 2.0 km (5 min drive)
Book a reef cruise to snorkel or dive the Outer Reef.
Tip: Reserve your spot the day before to secure solo-friendly group tours.
Saltwater Lagoon Pools:
Swim or float in the ocean-fed lagoon pools at no extra cost.
Fitness Centre:
Use cardio machines, weights, and studio space free of charge.
Wi-Fi in Public Areas:
Stay connected with complimentary wireless in all common spaces.
Business Centre & Coworking Spaces:
Access PCs, printers, and workstations for free in the lobby area.
Public Beach Access:
Enjoy direct entry to Four Mile Beach through the resort gate.
Public Parking:
Park your vehicle for free in the hotel parking lot.
Kaia Day Spa:
Relax with massages and body treatments for an additional charge.
Dry Cleaning Service:
Send clothes for professional cleaning at the hotel for a fee.
Ironing Service:
Request garment pressing services at an extra cost.
Stair-free main entrance, elevators to all floors, and a pool ramp for lagoon access.

Vanna Lavery
We had a wonderful stay with our two small kids. The hotel was beautiful and the staff took great care of us! Our kids absolutely loved the direct access to the pool from our room! The bfast was very good. We had the xmas eve special buffet and we appreciated the hotel’s flexibility in finding other options for my husband who doesn’t eat seafood and for our kids who had way more basic palates ...
Kyle Bonnici
I’m not usually one to leave a negative review, but I felt this experience needed to be shared. Check-in was smooth, and the resort itself is well located with direct beach access, which was a great feature. The pools and common areas were nice and well maintained. Unfortunately, the rooms were very old and outdated and lacked presentation, which was disappointing given the price point. We booke...
Vanna & Steven
Amazing hotel. We spent Xmas here. Our kids loved that our room had direct access to the pool. The staff was excellent. We were so impressed with everyone. The breakfast was excellent. Thank you for making our Xmas 2025 so memorable!!
Marcus Correia
If I could rate this place 0 stars I would. Never had such a bad hotel experience. We did the mobile check in and also noted on a before that if we could have the cot setup in our room upon arrival as our toddler will be due for a nap at the time we arrive. When we arrived to our room firstly there was no cot but most of all the room smelt so bad it was unbelievable, very damp and musty. We went t...
Katia M
5-Star Paradise! We had a wonderful time staying at the Sheraton. The staff went above and beyond to look after us after some initial issues with our room — they offered multiple solutions and were polite, friendly, and professional throughout. It truly felt like a five-star experience. A big shout out to manager Alameda who was absolutely incredible! Our room was beautiful, spotless, and perfect...
Address: 168-190 Port Douglas Rd, Port Douglas QLD 4877, Australia
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From Cairns Airport, book the hotel’s shuttle service (approx. 1 h drive).
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