What makes it 72% Baby-Friendly: Infants enter free and prams roll smoothly on level paths; an accessible toilet has a change shelf, yet no nursing room and babies cannot join koala holding, so parents must self-manage care.
Why 2-3 hours visit duration is ideal for with baby: This allows a relaxed pace with stroller breaks and time to see key exhibits before baby nap times.
Discovery Zones Tour:
Walk through five themed zones showcasing reef, mangroves, rainforest, woodlands, and Outback habitats.
Tip: Use stroller paths and start at the Reef zone to beat the midday sun.
Rainbow Lorikeet Feeding:
Feed colorful lorikeets for free using provided nectar cups.
Tip: Visit right after opening to see the most active birds.
Water Science Zone:
Interact with hands-on exhibits about water flow, buoyancy, and the water cycle.
Tip: Keep spare clothes for baby near water demos.
Boardwalk Baby Care:
Use covered bench seating along the koala enclosure for feeding or changing baby.
Tip: Bring a small mat and blanket for quick diaper changes.

Michelle Wu
Holding a koala was a special experience, and the photo itself is lovely — although in one of our shots the koala had its eye closed, we know it was kinda of out of control but we weren’t given the option for a retake, which was a bit disappointing. We were told by an employee named Daphne that my parents who don’t speak English would be able to watch the Mandarin version of the instruction video...
JEFFA D
What an amazing opportunity to hold and hug but more so be educated and learn about koalas and local native animals up here in Far North Queensland. If you are staying in Cairns or at the Shangri-La on the pier I can highly recommend a short visit to Cairns koalas and creatures. The staff are very knowledgeable and extremely friendly and there are not many places left in Australia where you can le...
Leon Smith
Bucket List Experience at Cairns Koalas and Creatures! 🐨🌿 If holding a koala is on your bucket list—do it! Cairns Koalas and Creatures at The Pier is the perfect place to make that dream come true. The location is easy to find, right in the heart of Cairns, and the staff are warm, welcoming, and incredibly informative. A special shout-out to Charmaine and Ally for their outstanding hospitality...
Maria Ruiz
Poor habitat for Koalas - left feeling very disappointed and sad about how they spend their day and what we were funding with our entrance fee. We expected this experience to be a sanctuary or rescue for Koalas but instead arrived to discover two koalas in very small room with two measly trees. We are told there is a larger enclosure upstairs, but it appears the koalas spend most of their day in ...
Jerome Fink
This is a very small place but quite interesting. Nice video about Australia and animal presentations. The staff are very friendly and helpful. But the real draw and why we are still here after more than 2 hours is the water play area. Totally makes it worthwhile. And $2.50 for an espresso while they play? Heaven! We bought the multi park multi day CaPTA family pass ($275), and this is already our...
Visit between May and October in the dry season. Arrive in the morning to avoid heat and afternoon rain showers.
Explore These Activities
| Item | Cost (Approx.) |
|---|---|
| 2 Adult Admission | AUD 40 |
| Café snacks | AUD 10 |
| Total Estimated | AUD 50 |
Note: All prices are indicative and may vary. Please check directly with the venue for the most accurate and up-to-date information.
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Address: 1 Pier Point Rd, Cairns City QLD 4870, Australia
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