Peppers Broadbeach (couple trip)

The location was amazing and close to the beach, shops, cafes, restaurants and bars. The room was great, the view was absolutely stunning and the hotel pools were nice. The check in team and housekeeping team were both wonderful.

On arrival staff were really friendly and accommodating. It was walking distance to everything; the beach, cafes, restaurants, Pacific Fair shopping centre and the Star Casino. I was in an Ocean Suite and the views were beautiful. The only downside was that my room wasn’t cleaned thoroughly. I found food in freezer, sand on couches, bandaid on a desk. As a housekeeper myself I pay big attention to...

Everything was perfect. A special shout-out to Madi and Isaac for taking such wonderful care of us throughout our stay. They were super friendly and professional. The hotel is in an excellent location, just steps away from the beach and the shopping centre. If you are looking to enjoy stunning ocean views and a truly relaxing stay, do not hesitate. Peppers Broadbeach is the perfect choice.

The room we had was newly furnished, very nice. Great views to surfeited. Reception very accommodating probably because it's not school holidays yet and not that busy. Our 2 bedroom apartment was big and roomy and everything we needed. No daily room service but if we needed anything, they provided it. Pool area very nice.

I spend a lot of time in Broadbeach, and Peppers has always presented itself as polished and composed. Which is why the interaction I experienced TODAY was so jarringly out of place. While passing through the shared area, an older staff member approached me with a tone that felt abrupt, presumptive, and completely disconnected from the calm environment the building aims to project. No context. No...