Crowne Plaza Surfers Paradise (couple trip)

Great room view and hotel location. However, the front desk service was bad. Most staff were helpful and friendly but the two we spoke to in the morning of the marathon were bad. When we returned to the room we noticed there were no bathing towels and water provided in the room, so we called the front desk for them. We were told the water was only complementary in the first day. We later talked to...

My husband and I stayed in an ocean view room and, as always, we were extremely satisfied with our experience. The environment is clean and well-maintained, and waking up to the view from the balcony in the morning is incredibly relaxing. We also love the hotel’s seafood buffet on weekends. This time, we stayed during a weekday, Danny at the reception provided excellent service. We had accidental...

My stay was not enjoyable, especially when it came to breakfast. Upon check-in, we were recommended to prepay for breakfast for three days. However, since we were on vacation, we didn’t want to wake up early every day or eat the same food for three mornings in a row. Also, we weren’t sure how much variety the breakfast would offer. So, we only booked breakfast for the first day. When we arrived f...

While our stay was short lived due to our timely schedule, our experience was very pleasant nonetheless. The room we were provided was immaculate in terms of cleanliness and everything we could've asked for. The service provided by Erika & Romeo provided was genuine and exceptional! They were the real stars of our experience as they were the perfect choices as exemplars of the Crown's face.

Had a nice stay here during my conference. The room was spacious and clean. The bathroom was also clean with adequate supply. The only thing missing was a tissue box, and somewhere i could hang my towel to dry so I could reuse it. Generally, customer service were great, and they go above and beyond to your feedback and act upon it. The buffet was superb, so much to use from. The on demand chef was...