Broadwater Keys Holiday Apartments (couple trip)

First impression: Walked in and room smelt of bleach and did so for the entire stay. Air conditioner worked, no TV reception, screen door didn’t close. The bed was the couch and all of the cupboards were falling apart. Bathroom door didn’t close properly! So all in all, a disappointing stay for the price.

Better than expected, especially considering the reviews! I think it’s great value for the money you pay for. Loved the reception lady as she was very friendly & accomodating. The pool is amazing! Location is great as it’s close to the water, main road, & plenty of yummy eateries. The room was good and the bed was comfy! Will definitely return again!

Rooms are not clean, poorly maintained and management is quite rude and unreasonable. Hard to understand why they don't try to make effort to satisfy customers. Cannot recommend. Very noisy but what luck the room comes with ear plugs, seriously! Better off staying at a hostel for half the price and will be twice as good.

Location is quite good, nice cafes within walking distance. Customer service was a good experience. Room was very small, a lot smaller than the photos. Room was quite out dated and could have been cleaner. The was a red back spider living on the bathroom window seal. Hot water didn’t last long. Bed was comfy so that was a good thing. Washing machines and dryers only took coins, and all our clothes...

My interactions with the staff were very professional and lovely and the shared spaces were well maintained. The room was much much smaller than advertised and some maintenance needs to be done as my shower head wouldn’t stay up at all and the locks were very old and barely screwed in. The locks on the doors were sketchy and at night you could hear people arguing out the front and near by people s...