Ibis Styles Canberra (couple trip)

Pros: The beds were comfy Cons: The overall experience was unpleasant. We specifically booked a 2br apartment and upon arrival were told that they had made a mistake and would we be willing to change room type. We expressed our disappointment at that then were suddenly told that we could have our original room type, but we would have to move two nights into our three night stay. We were told that...

Was a good stay. Older property, clean, upgraded facilities. Great service, restaurant and staff superb. We had a terrible check in experience, the Pakistani lady was extremely rude, had zero customer service and was extremely hard to understand due to her accent, and when I asked her to repeat herself, she raised her voice and spoke very rudely and loudly. I was actually extremely embarrass...

My partner and I are frequent visitors to Canberra for work and have always enjoyed our stays at Ibis Styles. While our recent visit started with some unexpected challenges, the outstanding service we received from Erin at the front desk transformed our experience entirely. Upon arriving on a Sunday evening, we encountered several issues with our room - missing chairs, non-functioning air conditi...

Good: The rooms were massive, compared to today's day and age! Beds were huge and there was even a single bed (and space for an extra occupant) in the room. Bathroom had been recently renovated, so was great! Restaurant on-site was very reasonable! Staff at front desk are quick to action requests and are very friendly. Everything is so close that this might be more central than CBD! Ample free par...

Just finished a wonderful stay at the Ibis Styles Canberra. From the moment I arrived, the experience was excellent. Check-in was a breeze thanks to the friendly and efficient staff. The on-site parking was also very convenient. My room was not only spacious but also had all the amenities I needed, making my stay incredibly comfortable. I especially have to mention the bed—it was one of the most c...