Hotel X Brisbane Fortitude Vly, Vignette Collection (couple trip)

This is a nice hotel in a good location in Fortitude Valley, in walking distance of the quayside and about a 40 min nice walk along the bridge and riverside to the south bank. However, this is not a ‘luxury 5 star’ hotel as they claim. Room was clean but attention to detail is not there, such a facing up of bathroom and mini bar items. Lovely rooftop pool but loungers not straightened or tables t...

I had a great staying here for three nights. I love the location near the New Farm Riverwalk where I enjoyed my morning runs and evening walks along the river. To reach the CBD, can take a bus from the closest stop about 3min walking. I also like the gym, although quite small but that’s not the big deal. See the short video from my window capturing the sunny morning (then hard raining a day after)...

Needed somewhere to stay in Brisbane before we drove to Noosa for a holiday. Hotel was in a great location, walking distance to many restaurants. The room was clean & modern with a very comfortable bed. Coffee from the cafe downstairs was amazing. On-site parking was easy to access. Customer Service at check-in and check-out was a bit cold and awkward.

I stayed at Hotel X as an IHG Diamond Elite member. The room itself was nice however the service was lacking. I selected the complimentary drinks as part of the Diamond Elite benefits but had to go back and speak to a second staff member to actually receive the vouchers. On checkout, only one staff member was in the lobby and multiple people were queued up for several minutes. After checking out,...

For the price point we were disappointed. While the sound proofing was good the bed was soft, the room small & for a king room the facilities were average. The staff were lack lustre (particularly given a room here is upwards of $500/night) we had problems with the room & restaurant charges & seemingly no one was able to assist, the manager was consistently “unavailable” & we are still waiting for...