The Richmond Hotel - Adelaide (couple trip)

Management should be aware of an extremely rude staff member who served us cocktails this evening (blonde girl). We ordered Martinis which were simply shoved in front of us, no greeting, no smile, and she ignored the bird faeces clearly visible on the table. Low hygiene and rude staff dont leave a pleasant memory, and no interest to return again. For a Friday night, staff with higher quality socia...

Went for a drink after work. Asked for a G&T and noticed the bar staff accidentally spilt some of gin as she was pouring into the glass. I didn’t think much of it until I had a few sips. Most expensive tonic -$16. My daughter had a cocktail and it just tasted like juice $21. Do not recommend.

Very poor lock on main entrance, requiring entering a key code outside the main reception hours. This lock was difficult to use and often malfunctioned. I seen several older residents struggle with it also. Badly soiled carpet and unpleasant odour in the corridor. Old fashioned room key. Every hotel I've seen in the past 15 years used a card key, I consider it quite poor that they don't use them...

Hi team, unfortunately the quality of food served was extremely poor. All the restaurants in surrounding area were booked out so we thought we give you guys a go. What a disappointment, being in the food industry, all you want when you go out is a good meal, esp when paying good money! I don’t want to point the finger to anyone but something needs to be done if you want bums in seats! There may ha...

We had a team lunch at Richmond Hotel (Rundle Mall), which was booked a week in advance. Despite the prior booking, a couple of our team members were told—after everyone else was served—that the food had run out. How does that even happen at 12 PM when our table was booked for that exact time? When we raised the issue, all we got was a casual “sorry” with no explanation or accountability. We aske...